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General information

Location:
Seoul - Seoul, Korea, Republic of - 10 Seongnam-daero 926 Yatap-do
Job Family:
Engineering
Worker Type Reference:
Regular - Permanent
Pay Rate Type:
Salary
JOB ID:
R-37584-2024

Description & Requirements

RESPONSIBILITIES

  • Enforce service level adherence, identify process improvements and lead a team to deliver through process dependency and remove people dependency.
  • First point of contact for any service level escalation, P1 incidents in production
  • PC Software Procurement and Receipt Support, and Registration Assistance for Purchased PC Software Assets
  • Software Control Information Updates within the SLAM System and Ongoing Software Optimization
  • Guidelines for Distributing PC Software Based on Criteria and Support for Reconciliation, Including Handling Urgent Requests (e.g., Data Extraction).

ADVANTAGE TO HAVE

  • IT Asset Management (ITAM) experience, including Software Asset Management (SAM)

LANGUAGE REQUIREMENT

  • Mandatory for onsite positions to be fluent in Korean, and able to converse in English languages.

MUST HAVE

  • Experience from Asset Management or Software development environment
  • Experience with implementation of Agile techniques and SCRUM

GOOD TO HAVE

  • Experience working with desktop, Windows and UNIX server software licensing.
  • Working knowledge of ITIL v3 and ISO 19770
  • Experience working with SAM tools and technology.
  • Possess IAITAM Certification or ITIL V3 Foundation Certification or equivalent process implementation experience.

IMPORTANT

  • Familiarity with asset management software and/or inventory tracking systems
  • SAM process and tool knowledge
  • Working location is Suwon Samsung Electronics (Near Mangpo Station, 수원 망포역 근처)

What We Offer (*This is subject to change)

  • Medical Check-up (for employee and one dependent)
  • Group Life and Medical Insurance
  • Pension
  • Annual leave, Congratulatory & condolences leave
  • Mobile phone usage
  • HARMAN Welcome Kit for new joiners
  • Be-Brilliant (Harman own awards for employees)
  • Employee Entertainment
  • Late commute and late meal allowance (Supporting late working employee)
  • Breakfast service for early birds
  • Benefit point (SK Benepia)
  • Samsung Mall (Samsung and Harman product purchase)
  • Holiday voucher for Lunar New Year and Chuseok

Important Notice: Recruitment Scams
Please be aware that HARMAN recruiters will always communicate with you from an '@harman.com' email address. We will never ask for payments, banking, credit card, personal financial information or access to your LinkedIn/email account during the screening, interview, or recruitment process. If you are asked for such information or receive communication from an email address not ending in '@harman.com' about a job with HARMAN, please cease communication immediately and report the incident to us through: harmancareers@harman.com. 



HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.