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General information

MX_Queretaro_Industria Minera 501/502
Additional Location:
Queretaro, Mexico
Job Family:
Worker Type Reference:
Regular - Permanent
Pay Rate Type:

Description & Requirements

Have you heard of JBL or Harman/Kardon, some of the world’s leading audio brands? The markets we are leading in, are fast paced, fun and dynamic.

We make headphones, portable speakers for Consumer, also Professional audio for Stadiums and Live Concerts, and for Automotive, audio and connectivity.

At HARMAN, you have more than a career. Our agile culture gives you the chance to rapidly develop your skills, learn quickly and find ways to create excellent results. We invite you to constantly challenge yourself, cultivate new ideas, work on something new and enhance your abilities. There are many great opportunities across all of our HARMAN divisions and locations. Like this one.

Position Summary:

Responsible to manage the suppliers according to the different commodities; providing support to the production lines for internal and external complains related to the purchased components. Leader to main activities: QN's/DMN's & warnings. Evaluate 8D's reports and corrective actions due to quality notification to supplier. 

Job Responsibilities:

  • Provides direct support to Harman Infotainment programs, Audio programs, supplier build issues, and supplier launch issues for assigned suppliers.
  • Interfaces with global Harman Supplier Quality offices to coordinate Supplier Quality program support.
  • Drive supplier improvements in quality systems and performance through the utilization of clear and effective data-driven measurements and statistical methods.
  • Perform supplier site visits/audits to assess supplier’s quality management systems, processes, and technical abilities when needed.
  • Review PPAP submissions for compliance to technical and quality requirements.
  • Work within Harman cross functional project teams to ensure that purchased parts comply with specifications throughout the production life cycle.
  • Work with Harman manufacturing plants, engineering, and sourcing to resolve supplier problems.
  • Review supplier problem solving activities and failure analysis reports, drive improvements in responsiveness and effectiveness.
  • Supplier following up, Administration of Containment plans due to supplier incidents.
  • Support to the production line with quality Issue related with purchase parts, provides a strong analysis with skills focused on execution to improve results.
  • Issues with suppliers that project out of control back on track
  • Trainings according with the customer requirements.

Basic Qualifications:

  • Integrity.
  • Innovation.
  • Inclusion.
  • Teamwork & Respect.
  • Excellence.
  • English 85%.
  • Minimum 3 years of prior experience in Supplier Quality. AUTOMOTIVE
  • Engineering Degree ( mechatronics or mechanical .)
  • Knowledge of Supplier Quality Engineering, Design Engineering, and/or Manufacturing Engineering
  • Experience with Plastics Processes, Injection molding, printing process, Aluminum Casting and Machining, Ductile and iron Casting, Fasteners (heat treatment and finishing), Experience in extrusion Plastics, pad print process, and metal.
  • Knowledge of Electronic Manufacturing, Assembly (PCBA) wire harness, electro-mechanical.
  • Quality System, measuring equipment, electronic systems.
  • Experience in auditing to suppliers under international standards
  • Knowledge of VDA 6.3, ISO TS16949, ISO 9001
  • Certified on Quality Core Tools
  • Knowledge of automotive problem-solving tools (8D, 5 Why, Ishikawa analysis) required
  • Demonstrated knowledge of core quality tools including Process control plans, process flow diagrams, FMEA, MSA, SPC
  • Demonstrated knowledge of statistical tools including regression analysis, ANOVA, DOE, and frequency distribution analysis.
  • Management of 8D's
  • Computer skills including Microsoft software (Word, Excel, PowerPoint, etc.)
  • Training in the commodity according to the customer requirements

Preferred Qualifications:

  • Leadership.
  • Change Orientation.
  • Collaboration.
  • Judgment.
  • Result Driven.
  • Communication Skills (Oral and Written)
  • Able to plan and organize
  • Initiative.
  • Analytical.

What Makes You Eligible:

  • Willingness to work in an office in Queretaro, MX.
  • Willing to submit to a background screen and a drug test.
  • Travel 30%

What We Offer:

  • Competitive wellness benefits
  • Access to employee discounts on world-class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
  • Professional development opportunities through HARMAN University’s business and leadership academies
  • Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment
  • An inclusive and diverse work environment that fosters and encourages professional and personal development
  • Tuition Reimbursement
  • “Be Brilliant” employee recognition and rewards program


HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.