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General information

ES_Madrid_Av Europa 14
Additional Location:
Madrid, Spain
Job Family:
Worker Type Reference:
Regular - Permanent
Pay Rate Type:

Description & Requirements

Do you want to work for some of the world’s leading audio brands? Become a part of the HARMAN team and get to work for JBL and Harman/Kardon.  

By joining HARMAN, you'll dive headfirst into the exciting world of headphones, portable speakers, party boxes and other audio technologies, and contribute to the success of Harman Lifestyle EMEA business. The consumer audio industry is fast paced, fun and dynamic and we’re looking for someone who is proactive, loves to work with a lot of different stakeholders from all over Europe and has creative ideas.

You will join our Sales team based in Madrid, Spain,, we are looking to hire a:

Key Account Manager – Online

About the Role:

This position is due to the rapid growth in our Consumer Audio - EMEA division, and the brand new office in Madrid, Spain. If you love our brands and want to be part of the exciting opportunity, then read on!

We are searching for a Key Account Manager to focus on the Spanish online market, you will be the first on the ground and will work with the Sales Director to set up and grow the region. This is a big task and we want high energy, results and data driven individuals with a proven record of accomplishment within Spain managing National Key Accounts.

You will be responsible for managing, analyzing and optimizing the performance of our largest pure player sales accounts in Spain. This sales performance currently includes (but is not limited to) content optimization, category Management, PPC for on & offsite, and commercial plan support).

What You Will Do:

  • Work in a matrix collaboration and alignment of company wide sales organization (which involves brick & mortar retailer, pure player & direct ecom teams) This includes collaboration with EHQ on centralized online accounts.
  • Lead and drive the Spanish Tier 1 pure player accounts (incl. e.g. Amazon) regarding sales and marketing performance.
  • Work in collaboration with the Key Account Manager EURS & Sales Support department to manage, nature and optimize existing pure player accounts. This also includes collaboration with product management to deliver the needs of pure player accounts.
  • Oversee, analyze and report total Spanish pure player account performance (sell-in / out / stock management). This includes developing and executing strategies to maximize revenue and profitability for the key accounts, as well as negotiating and closing contracts.
  • Identify new business opportunities within existing pure player accounts and driving growth through upselling and cross-selling.
  • Based on deep understanding of the pure player´s business, lead and drive content and category management in the daily operations of the campaigns and ensure they deliver the agreed targets when it comes to agency fee, PPC spend, revenue, ROAS and project roadmap aligned with overall company objectives.
  • Provide guidance to pure player on best practices for optimizing online sales, such as product selection, promotions and logistics.
  • Monitor & report KPI’s daily and ensure our always on performance marketing campaigns deliver against monthly/quarterly and annual targets in terms of cost, revenue and ROAS. Identify areas of improvement.
  • Test and implement performance marketing strategies and tactics to drive acquisition and conversion through new paid media channels.
  • Report monthly on overall EURS Online Sales business, segments and account performances.
  • Collaborate with the EURS Sales Director and EHQ team to execute and deliver sales and content related technical improvements and projects.
  • Align and share learnings/results with all relevant internal stakeholders internally in order to ensue all pure player accounts having access to the latest tools and technologies to improve their profitable online sales.
  • Development of sell-out-oriented sales & marketing activities for the accounts.
  • Manage the pure player accounts within investment and cost budgets.

What You Need:

  • Bachelor’s degree in Sales / Marketing.
  • At least 3 years of work experience within the online retail landscape.
  • Prior experience in building effective sales strategies.
  • Preferably experience with platforms such as BI, SAP, SA360, Stackline and Google Analytics.
  • Good understanding of performance marketing metrics.
  • Strong analytical skills and leverage data, metric, analytics and consumer behavior trends to drive actionable insights & recommendations.
  • Result-oriented and excellent communication skills. Spanish and English are a must have in fluency.
  • Team player, open minded, curious with a can do mentality.
  • Preferably experience in working within a global organization with a diverse, multi-cultural team.

What Makes You Eligible:

  • Willingness to travel 30% of the time.
  • Willingness to work at the Madrid office.

What we offer:

  • HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation. You will also receive top-notch employee discounts on Harman’s Consumer Audio products.
  • Flexible work schedule with a culture encouraging work life integration and collaboration in a global friendly working atmosphere and good work-life-balance.
  • Professional development opportunities through HARMAN University’s business and leadership academies.
  • Internal talent management leadership acceleration programs.
  • “Be Brilliant” employee recognition and rewards program.
  • A unique opportunity to contribute to drive revenue growth and nurture strategic trust-based relationships.
  • The ability to work as a Key Account Manager in a company that is driven by technology.
  • The chance to work with on complex problems and continues improvement.

And a few reasons you might love it:

  • We're seeking talented and passionate individuals to join our team and help us transform the way people experience sound. As a global leader in the audio industry, HARMAN offers the chance to work with iconic brands like JBL, Harman/Kardon, and AKG, as well as cutting-edge technology and industry-first features.
  • We value excellence and brilliance in all of our 30,000 employees and we're looking for talented individuals who share our passion for innovation and superior sound technology. If you're looking for a career full of brilliant possibilities and the chance to work on industry-first features, then HARMAN is the place for you!

Don't miss out on the chance to be part of a culture that values excellence and brilliance in all our employees.

We look forward to receiving your application! Send your application with your resume and letter of motivation. We will process the applications as we receive them.

For more information about the position or the recruitment process, feel free to contact our Recruitment department:

Join HARMAN and discover a world of endless possibilities!



HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.