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General information

KR_Seongnam_10 Seongnam-daero
Additional Location:
Seongnam-si, Korea, Republic Of
Job Family:
Worker Type Reference:
Regular - Permanent
Pay Rate Type:

Description & Requirements


This position is responsible for mainly the SysOps, PII system management project which is related to Cloud Technologies. You are required to work from our Yatap office and sometimes travelling to Samsung Offices is required. You will be reporting to HCS Korea Director, IT.


  • Provide support and operation for PROD environment.
  • Research, diagnose, and resolve complex problems independently, with help from the Support team, and with our Operations and Engineering teams as needed
  • Develop both internal and client-facing documentation to raise our standard of support and the ability of clients to make the best use of CLIENT's products and services
  • Take ownership of client support tickets and help facilitate resolution
  • Facilitate communication surrounding client-impacting incidents and maintenance
  • Effectively communicate to all levels of the organization, especially stakeholders
  • All other assigned duties and responsibilities as assigned


  • A Bachelor's degree in a related field or equivalent experience in Cloud Technologies and server management.
  • Overall, more than 8 to 10 years of experience in Cloud Technologies, technical support or system administration, supporting internal or external clients within enterprise corporate environments
  • Experience with Apache Airflow, terraform.


  • Fluent in Korean, intermediate in English languages 


  • A basic understanding of data center servers, storage and networking technologies, microservice architecture, and software development life cycle is a plus
  • Experience with EC2, Docker, Kubernetes, linux
  • Good exposer in logging and monitoring tools
  • Develop scripts to automate build, software release, application deployment and system and application management.


  • Conduct system level vulnerability security scan, harden system and application platform.
  •  Liaise with 3rd party software and hardware vendors to manage and resolve incidents and technical issues.
  •  Liaise with 3rd party hosting providers to manage and resolve incidents and technical issues.
  •  Prepare and maintain technical documentation.


  • Cloud Technologies(AWS, Azure, GCP)
  • DEVOPS/Site monitoring execution
  • Working location is at Yatap office and sometimes travelling to Suwon Samsung Electronics (Near Mangpo Station, 수원 망포역 근처)

HARMAN is proud to be an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.