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Cloud Platform Product Manager

Seoul, South Korea Job ID: R-6081-2021
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HARMAN’s engineers and designers are creative, purposeful and agile. As part of this team, you’ll combine your technical expertise with innovative ideas to help drive cutting-edge solutions in the car, enterprise and connected ecosystem. Every day, you will push the boundaries of creative design, and HARMAN is committed to providing you with the opportunities, innovative technologies and resources to build a successful career.

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Success Profile

What makes a successful Engineer at HARMAN? Check out the top
traits we’re looking for and see if you have the right mix.

  • Agile
  • Collaborative
  • Inventive
  • Innovative
  • Technical Capability
  • Results-Driven

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Responsibilities

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

•    At HARMAN, you have more than a career. Our agile culture gives you the chance to rapidly develop your skills, learn quickly and find ways to create excellent results. We invite you to constantly challenge yourself, cultivate new ideas, work on something new and enhance your abilities. There are many great opportunities across all of our HARMAN divisions and locations. Like this one.

About the Role
•    As a Cloud Platform Product Manager, you will be responsible for providing solutions for Joyent Samsung Private Cloud customers.  Define solution guidelines and documentation for operational support teams.


What You Will Do

  • Partner closely with cross-functional teams, including sales, engineering, support, operations, PR, marketing, and peers within the product team to drive growth and customer success
  • Plan and track major initiatives for the team and identify risks ahead of time to ensure roadmap items are delivered on time
  • Deliver market assessment, quantitative analysis, qualitative feedback to drive product pricing and roadmaps
  • Drive continuous quality and process improvements across operations, support, and engineering to deliver exceptionally reliable and high performing cloud services
  • Closely watch the customer’s journey through our cloud services, and identify areas for improvement
  • Collect product requirements and improvements and prepare product requirement and feature requirement documentation in coordination with customer, business, and engineering teams
  • Provide market expertise and insights on customer, industry, and competitive behavior to inform market segments, messaging, go-to-market, and product pricing strategy
  • Work closely with external vendors to deliver product requirements and ensure product roadmaps are aligned and timelines are met
  • Define and manage comprehensive go-to-market strategy including beta releases, positioning, communication of value proposition, and launch strategy
  • Measure and optimize the buyer journey as it relates to product feature adoption and usage, gather, and synthesize feedback
  • Define, monitor, and react to key product and segment metrics


What You Need

  • Direct experience building and implementing product strategy, positioning, and messaging
  • Ability to understand what motivates users vs. buyers and a track record of translating that into an effective product strategy
  • Exceptional analytic ability paired with communications that distill insights into action
  • Ability and experience to adapt to changing requirements, to effectively communicate and coordinate across cross-cultural teams
  • Enthusiasm to tackle new challenges and requirements arising across the board
  • Experience and interest in SaaS and cloud
  • A track record of effectively prioritizing and managing multiple projects simultaneously to drive them to completion
  • Experience influencing cross-functionally and at all management levels to deliver on business goals
  • At Least 10 years of experience in the technology industry with 5-6 years of product and project management experience
  • Knowledge of public cloud technologies from AWS, Azure, GCP along with certifications in the domain would be an added advantage
  • MBA with a focus on product strategy will be a plus
  • Bilingual in Korean and English - at least working knowledge


What is Nice to Have
•    Maintain a high-level of customer service expected by our internal and external customers.
•    Proactive goal-oriented approach to decision making
•    Proven Team Player who can effectively work with all levels of a global matrixed organization
•    Ability to adapt to changing demands and conditions


What We Offer    
•    Opportunity to collaborate with talented teams across the world.
•    An inclusive and diverse work environment that fosters career development opportunities.
•    Excellent discounts on HARMAN and Samsung products.
•    Competitive benefits.

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

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Career Path

  1. Engineer

    An entry level role, the degreed Engineer knows and applies basic concepts and techniques of the profession under direct supervision and guidance. Minimum Qualifications: Bachelor’s Degree

  2. Senior Engineer

    A Senior Engineer provides a wider variety of technical support tasks using a combination of advanced engineering principles and techniques. They operate with little guidance/supervision as Subject Matter Experts (SME) in their defined area of specialization. Minimum Qualifications: Bachelor’s Degree + 5 years’ experience.

  3. Principal Engineer

    Principal Engineers are recognized as an emerging expert. They lead the conceptualization, design, implementation and testing of technologies, tools, or process while consistently demonstrating technical expertise and ingenuity. They demonstrate the ability to plan, define, and execute projects with no supervision. Minimum Qualifications: Bachelor’s degree + 12 years’ experience.

  4. Senior Principal Engineer

    Recognized as a technical expert, Senior Principal Engineers consistently demonstrate high levels of technical expertise, ingenuity and creativity. They develop and apply advanced technologies, engineering principles, theories and concepts, and have broad knowledge about the design and operation of systems outside of their specialty. Minimum Qualifications: Bachelor’s degree + 16 years’ experience.

  5. Distinguished Engineer

    A Distinguished Engineer has a strong record of creativity and innovation. They advance engineering principles, theories and concepts, and are recognized as a Company-wide authority in one or more technical areas. Minimum Qualifications: Bachelor’s degree + 20 years’ experience.

  6. Fellow

    A Fellow is an industry recognized expert with a significant body of peer reviewed research and journal publications and frequently speaks at conferences. Acts as a HARMAN ambassador. Minimum Qualifications: Bachelor’s degree + 25 years’ experience.

  7. Senior Fellow

    A Senior Fellow is the most accomplished of an elite group of engineers, widely recognized as a World renowned expert in their field of expertise. Minimum Qualifications: Bachelor’s degree + 30 years’ experience.

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What
Employees Say

James

When faced with challenging projects, I ask the opinion of other engineers, make more mockups and try as many solutions as it takes to find the best one.

Ramya

I feel like our commitment to excellence drives me to make sure I collaborate with the right people and teams to deliver great results.

Zsolt

I work with some talented and experienced people at HARMAN. They drive me to find better solutions, and working with them helps me grow.


Benefits

  • On Demand Technical
    Training Resources

    Deepen your technology knowledge in Product Security, Android, Python, System, Software, and Hardware Architecture, and System testing.

  • Career Progression

    Transparent career progression with tangible and specific goals to work towards in preparation to meet your ultimate career aspirations

  • Collaboration

    Collaborate with a diverse group of end-to-end prototyping and research engineers, interaction and visual designers, software and hardware developers.

  • Global Impact

    Work with engineers from across the Globe to create world class design and production solutions.

  • Diversity & Inclusion

    Our engineers to take pride in their unique character, cultural and work identities and are encouraged to bring this valuable perspective to their work.

  • Health & Wellness

    Local health and wellness initiatives, resources and activities are provided to help you achieve work/life integration and support maintaining a healthy and active lifestyle.

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