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Sales Support Coordinator France

Paris, Île-de-France Region, France Job ID: 117856
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A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

SALES SUPPORT COORDINATOR FRANCE

Paris Office

The Sales Support Coordinator is responsible for the administrative processing of sales orders from order entry to billing. He / she also deals with the acknowledgment of receipt, examinations and the subsequent resolution of the client's questions / problems. He / she is responsible for the management of accounts receivable, shipments, back orders, product allocations, credits, returns, litigation, logistical aspects with the carrier and the customer, as well as communication with the client and the account manager.

Job Responsibilities

  • Strong customer focus orientation (Business to Business): Constant monitoring of and communication to customers regarding their orders status, shipment planning, documentation and scheduling
  • Order Entry in SAP, Open Order Management including resolving stock availability, pricing etc issues
  • Delivery Note Creation including manual POD creation, providing specific warehouse and carrier documentation
  • Entry of credit documents for customers
  • Invoice creation in SAP, including Proforma creation and handling custom documents
  • Entry of product return documents in SAP as well as the subsequent handling of the actual returns

Basic Qualifications

• Training Bac + 2 (business school with specialization international trade, logistics or distribution)

• Previous experience as a sales assistant is appreciated

• Fluent command of the French and English language, both verbal and written

• You have a good commercial relationship

• You master the office tools (Excel, Word) and you have experience with SAP ERP (or similar)

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

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