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Sales Associate, Retail Store

New York, New York Job ID: 129117 Additional locations: None
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A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Additional Work Location(s) ​​​​​:None

About the Role

Harman’s Lifestyle Division is charged with re-energizing all of Harman’s Consumer Businesses. It coincides with the company committing to its largest ever Marketing investment, which includes opening our first Retail Stores in the US to drive brand awareness and sales. Harman is now looking to build a Manhattan retail team and needs a seasoned Retail Sales Associate.

This position will have the objective of achieving retail store sales targets and executing on key retail marketing projects. Responsibilities also include providing exceptional customer experiences, performing operational tasks connected to opening and closing the store as well as merchandising and assisting customers

Your Team

High energetic team, selling Harman’s high-end, cutting edge technology and multiple brand products in a fast-paced environment at Harman’s flagship Retail Store in Manhattan, New York.

What You Will Do

  • Welcomes customers by greeting them; offering them assistance.
  • Educate visitors on audio technology, specifically promoting Harman technology, brands and history
  • Advise customers by asking questions, determining needs and presenting products and features in a mature consultative manner
  • Assist customers to make selections by establishing and maintaining rapport, offering suggestions and product options based on customer needs and sound quality.
  • Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
  • Contributes to team effort by meeting/exceeding established sales goals.
  • Assists customers with any product or service problems using company guidelines and by partnering with managers to resolve issues

What You Need

  • Retail sales experience - Minimum of 3-5 years of high-end consumer retail sales experience. Previous experience in a large city, urban markets.
  • Consumer electronics experience – Experience working with major consumer electronics or products in the retail channel. Passion for Consumer Audio Technology and products preferred.
  • Communication Skills – Strong communication and interpersonal skills are critical. The ability to speak multiple languages is preferred.
  • Engaging Personality – Ability to engage customers in conversation demonstrating maturity and connecting the employee to Harman products through skillful conversation and eloquence.
  • Education – Associates Degree, or relevant work experience.

What is Nice to Have

  • Customer Focus – Ability to meet customer needs and allay potential dissatisfaction with service or products offered in-store while truly helping to find the best products and solutions for individual needs.
  • Drive for Results – Able to meet and exceed established sales goals
  • Strong consumer products orientation – Keen understanding of consumer wants and needs that can be effectively applied to market-winning retail sales strategies.
  • Good collaboration and Team Skills – Ability to effectively collaborate with the sales team, contribution to the overall effectiveness of the team.

What Makes You Eligible

  • Willingness to work a flexible schedule including weekend days.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  • HARMAN will only employ those who are legally authorized to work in the US for this opening.

What We Offer

  • Access to employee discounts on world-class HARMAN products (JBL, HARMAN Kardon, etc.)
  • Real-world work assignments and the opportunity to make an impact on our business
  • Opportunity to collaborate with talented teams across the organization
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

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