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Creative Director, Digital Design - Site Leader

Mountain View, California Additional Location: Mountain View, California Job ID: 129638
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A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Huemen Design

HARMAN has always placed great value on the design and execution of its products and services. In 2018, the three internal design groups across the 4 divisions were reorganized into a single agency-model design organization. This design organization is named “Huemen”. Huemen will continue to deliver and lead the world-class design across all of HARMAN in the disciplines of Industrial Design, User Interface/Interaction Design, Visual Design, Packaging Design, and User Experience Design, as well Marketing Services and Future Experiences in Auto and Home.

About the Role

Huemen is seeking a Creative Director, Digital Design to be an integral part of Huemen Design organization. The potential candidate should have 10-12 years of relevant experience, of which 4-5 years includes leading a team. The candidate will manage interdisciplinary teams to deliver world-class design solutions and will be responsible for creative leadership and quality. She/ he will be building and leading a team that is responsible for designing, developing & productizing holistic experiences grounded in User Centric Design Process. We are looking for a leader who is responsible for integrating solutions from Product Design team, Digital Solution team and Marketing Services team to create memorable consumer experiences. Reporting to VP, Digital Design

The ideal candidate will be the creative leader for a cross-studio team assigned to multiple projects across 3 different locations with responsibilities that include 1) Cultivate an environment that feeds design quality and excellence, 2) Deliver creative design direction and team effectiveness, and 3) nurture and grow client relationships.

We are looking for an active, passionate, hands-on design leader to support business development opportunities, engage directly with client stakeholders and executives, manage and grow the team with the drive and ambition of building the design studio to its highest potential.

She/He will partner with leaders across all design studios and other business units to promote and incorporate the Huemen approach and vision within and outside the company. The candidate will build business operation models to drive innovation and enhance the experiences delivered.

We are looking for someone who understands best-in-class design and inspires it through the work they do and the team they lead. Creative Director will cultivate the culture of the studio, guide high impact design engagements, and lead multiple teams with a variety of skill sets to excel.

Your Team

Inspire and lead the multifaceted team of designers (User Experience, Interface, Interaction Designers and Design Researchers) across 3 US based locations to build design solutions and ensure the best possible outcome for clients and the business.

What You Will Do

  • Lead day-to-day operations of a digital design team, including priorities, resource planning, utilization and project success
  • Collaborate on simultaneous projects from inception to completion – scoping, reviewing project plans, designs, and through to deliverables
  • Lead the team and personally ensure to deliver the highest quality of design direction, style and methodology
  • Guide the creation and facilitation of design workshops, structured brainstorms, or other collaboration exercises to provide expert direction to the team, the clients, and act as a thought leader to the industry
  • Identify and drive process improvements to meet project and team needs
  • Monitor and drive your team to best utilize the skillset to exceed client expectations and elevate client engagement
  • Show entrepreneurial spirit as a proven self-starter who is energetic, pragmatic and welcoming of ambiguous challenges
  • Inspire your creative team with the energy, passion, and thought leadership to build a long-term healthy organization
  • Effectively communicate, motivate, coach and develop design excellence
  • Promote a culture of innovation and teamwork based in professionalism and quality
  • Mentor and grow the careers of associate design talent and direct reports
  • Participate in the creative role of business development to establish and nurture good client working relationships in new business development activities through to account leadership
  • Identify, define and regularly pitch new opportunities to bring value to client engagements
  • Personally lead and take full responsibility for one top-tier client
  • Establish credibility throughout the organization as an effective leader
  • Maintain a presence in the design industry and local design community by writing articles, contributing to publications, speaking at conferences, and/or sitting on panels
  • Evangelize our design practice to internal and external stakeholders from designers to executive leadership
  • Identify, define and regularly pitch new opportunities to bring value to client engagements
  • Participate in recruiting and hiring design team to build a group of passionate designers who share Huemen’s core values and principles
  • Collaborate with business development team to create and develop new business opportunities

What you Need

  • 10-12 years relevant experience in digital design, with 4-5 years experience in a creative, project and people management role.
  • B.S. degree in relevant field
  • Portfolio samples of recent work
  • Exposure to working across time zone and locations is preferred.
  • Strong understanding of contemporary technology platforms and emerging technologies
  • Automotive HMI design and/or Design for/in Mobility experience is preferred
  • Consulting experience strongly preferred
  • Experience in building sales and business development opportunities

What is Nice to Have

  • Exposure to working across time zone and locations is preferred.
  • Strong understanding of contemporary technology platforms and emerging technologies
  • Automotive HMI design and/or Design for/in Mobility experience is preferred
  • Consulting experience strongly preferred
  • Experience in building sales and business development opportunities
  • Proven experience in leading, training and mentoring designers
  • Strong understanding of Human Centered Design
  • Recent experience launching complex digital products
  • Should be able to analyze and understand new domains quickly, become the “timely expert”
  • Ability to maintain context on multiple assignments to contribute effectively
  • Ability to spearhead stakeholder discussions
  • Experience in Project Scope estimation and management, Pitch Delivery
  • Function as team's advocate, to the engineering, analytics, sales and project management teams
  • Strong leadership and people management skills
  • Strong Knowledge of the design process and program management
  • Ability to negotiate and coordinate across multiple groups and disciplines
  • Sales experience with C-level executives, focused on client-side design opportunities
  • Highly ambitious and entrepreneurial spirit with the ability to thrive in a dynamic, ambiguous, and fast-paced environment

What Makes You Eligible

  • Be willing to work in an office in Mountain View, CA Studio
  • Willingness to travel 35% of the time (domestic and international)
  • Successfully complete a background investigation and drug screen as a condition of employment

What We Offer

  • Access to employee discounts on world class HARMAN/Samsung products (JBL, Harman Kardon, AKG etc.)
  • Professional development opportunities through HARMAN University’s business and leadership academies
  • Flexible work schedule with a culture encouraging work life integration and collaboration in a global environment
  • An inclusive and diverse work environment that fosters and encourages professional and personal development
  • Tuition Reimbursement

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

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