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Teamlead Hardware Analysis & Problem Solving (m/f/d)

Karlsbad, Baden-Wurttemberg Additional Location: Karlsbad, Germany Job ID: R-17266-2022

A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

What You Will Do

  • Cross customer projects root cause analysis of 0-KM and field failures with emphasis on lower application stack e.g. operating system, driver etc.
  • Localization of failure from customer view down to technical / component view
  • Leading of special case teams during idea generation, development and implementation of remedial actions and reporting to internal (management) and external (customers) stakeholders
  • Responsibility for and coordination of analysis tasks within HW and SW engineering departments as required
  • Reporting of failure description, root cause and remedial actions
  • Leading the team of problem solvers on technical and disciplinary level

What You Need

  • Bachelor or Master in Computer Sciences, Electrical Engineering or similar
  • At least 3 years of Infotainment work experience
  • Knowledge in HW/SW architecture of infotainment and Telematic systems
  • Know-how and hands-on experience with scripting languages, tools and operating systems (e.g. QNX, embedded Linux, AUTOSAR)
  • Automotive Network Skills (e.g., MOST, CAN, A2B, BR), automotive diagnosis and flash tools
  • Knowledge about problem solving techniques like 5-Why, Y-Effect,
    fishbone diagram, 8D or similar will be preferred
  • HW knowledge about IOC (e.g., RH850), processors (e.g., ARM, Intel) and Bus Systems (e.g., PCIe, SPI, SATA, USB)
  • Independent and structured working practice
  • Very good analytical, logical, and problem-solving skills
  • Flexible, team oriented, communicative, able to lead and coordinate
  • English and German (business fluent)
  • Willingness to travel

What is nice to have

  • Know-how of problem solving tools & techniques like 5-Why, Y-Effect, fishbone diagram, 8D or similar will be preferred
  • Know-how of networking (TCP/IP, Telnet), database (SQL etc.), HW knowledge about IOC (V850) and processors (SH4, Intel, etc.)  is a plus
  • Well-structured and results-oriented working style
  • Very good analytical, logical and problem solving skills
  • Excellent communication, coordination and teamwork skills
  • Experience in leadership is a plus
  • English and German (business fluent)

What We Offer

  • HARMAN offers a diverse and inclusive work environment that fosters and encourages career development opportunities, professional training and competitive market base compensation
  • You will also receive top-notch employee discounts on Harman’s Consumer Audio (JBL, AKG, HARMAN Kardon) and Samsung products
  • Flexible work schedule with a culture encouraging work life integration and collaboration in a global friendly working atmosphere and good work-life-balance
  • Attractive salary package based on the Metall & Elektro Tarif Baden Wurttemberg and an Employer contribution towards a company pension plan
  • Professional development opportunities through HARMAN University’s business and leadership academies which also includes extensive technical trainings
  • Internal talent management leadership acceleration programs
  • “Be Brilliant” employee recognition and rewards program


HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (


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