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Onsite Field Application Engineer, Nagoya

Aichi, Japan Job ID: 115038 Additional locations: Aichi, Japan
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A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Requisition Id :115038

Additional Work Location(s) ​​​​​:Aichi, Japan

Key responsibilities:

o Technical focal point to customer onsite: to manage and coordinate between customer’s requirements (coming from its various departments) and Harman departments (such as R&D, Support, Project Management etc).

o Onsite technical support for the customer to integrate Harman OTA products into automotive vehicle, with variety of OS platforms and both single unit system and multiple units system.

o Support and troubleshoot server products on various types of infrastructure, as customer on premise, private cloud or public cloud.

Qualifications:

· A 4-year college degree or more.

· Fundamental computer science knowledge in bachelor’s degree, or equivalent.

· 5+ years of practical and technical experience in client-server products and/or Automotive/ IOT / Mobile technologies.

· Technical customer management experience, as Field Application Engineering, Technical Support, Life Cycle Maintenance, Sales Engineering, Technical Account Manager etc.

· Technical experience and skill in client-server technologies for the following areas:

o Mobile OS and/or Embed OS platforms technical experience (especially Android/ Linux / QNX)

o UNIX/Linux server operating system technical experience (especially Red Hat Enterprise Linux), including installation and configuration

o Low level architecture knowledge as OS, CPU, driver, hypervisor

o Java web application troubleshooting and code level debugging skill (especially Apache Tomcat based)

o Relational Database (especially Oracle DB) configuration and administration, and SQL skill. Object-Relational Mapping technology understanding (especially Hibernate), a plus. NoSQL Database skill (especially Elasticsearch) and Big Data related experience, a plus

o Network Infrastructure configuration, administration and troubleshooting, as Firewall, Reverse Proxy, Load Balancer, DNS

o Public Cloud skill (as solution designing, deployment and maintenance on Amazon Web Services / Microsoft Azure / Google Cloud Platform)

· Ability to take sudden global business trips due to the development of global projects

· Ability to write and provide technical issues report, weekly progress report, executive summary or any presentation that might be required.

· Service oriented and great customer-facing skills

· Native Level Japanese

· Comprehensive English skills in business level

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things. With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN! (www.harman.com)

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

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