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Presales Engineer (Solution Architect)

Date: Mar 4, 2019

Location: Tokyo, Japan, 13, JP

Company: HARMAN International

Requisition Id : 114554 

Additional Work Location(s) ​​​​​: Tokyo, Japan 

Key Roles

  • Domain expert of Redbend’s product and services (mainly E2E Software Management solution for Mobile / IoT / Automotive) at technical level
  • Accompany sales representatives for technical presales in solution proposals and technology demonstration of Redbend’s products and services
  • Understand customer’s requirements, tailor a solution based on Redbend’s products and services, and create the optimal solution fitting both customer needs and corporate strategy, collaborating with various internal functional teams as Product Management / Solution Management / Project Management / R&D / Technical Support
  • Engage in E2E solution planning for each customer’s configuration in hands-on level


Areas of Responsibility

  • Evangelize and educate customers for Redbend’s products and services from each component level to E2E solution level
  • Work with customers to elicit and identify their needs and requirements
  • Identify the products in the Redbend product portfolio that should be combined to address those needs, as well gaps in the product offering that must be closed to address those needs
  • Work with R&D / Product Management / Project Management to defined the missing features that must be developed to address customer requirements with minimal cost / time
  • Work with the customer and Redbend teams through delivery and deployment of the solution



  • Practical experience in sales engineer / presales in IT software market (more than 5 years), preferably with a global company
  • B.S. / B.A. degree or equivalent technical training, Computer Science or similar major preferred
  • Strong technical abilities and hands-on technical experience in the following areas:
    • Proven coding level product development / implementation / technical support experience and understanding, especially for embedded software. C / C++ / Java preferred. Python, a plus.
    • Fundamental Computer Science as Algorithms and Data Structure
    • Operating System architecture, both in architecture and practical levels, especially in UNIX / Linux based platforms. Embed / Mobile / Automotive specific OS understanding, a plus.
    • Database Architecture, both in Relational Database and NoSQL Database
    • Network Architecture
  • Fluent Japanese and English both writing and speaking, native level Japanese preferred
  • Excellent documentation / presentation / communication / social networking skills
  • Experience in one or more of the following industries in E2E solution level: Mobile / IoT / Automotive / Embed / Cloud
    • Experience in OMA-DM standard, OTA update, MDM / MAM / EMM, a plus
  • Ability to take sudden global business trips due to job requirements


Other Notes

  • Office Location is Akihabara, Chiyoda-ku Tokyo JAPAN

HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (

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