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Field Application Engineer - Server

Date: Nov 15, 2018

Location: Tokyo, Japan, JP

Company: HARMAN International

Requisition Id : 111189 

Additional Work Location(s) ​​​​​:  

[Job Description]

  • Technical Support in Software Management Solution (focusing on Server Side) for Automotive / IOT / Mobile, which is the combination of OTA Update Technology (modifying and updating the embedded software of mobile products over a wireless network) and Device Management Technology
    • Installing, configuring and deploying the server products to various types of infrastructure, as customer on premise, private cloud or public cloud.
    • Providing after-sales white-box level technical support in coordination with various related departments (as R&D, Product Management, Solution Management, Project Management) to provide the solutions (business relationships with major carriers and manufacturers have already been established) mainly to automotive OEM / Tier-1, mobile phone carriers, manufacturers, and software development companies.
  • Designing, deploying and maintaining internal lab server Infrastructure for technical research, troubleshooting, prototyping, etc.


[Qualifications - Required]


  • More than 5 years of practical and technical experience in client-server products and/or Automotive / IOT / Mobile technologies.
  • Customer facing technical experience, as Field Application Engineering, Technical Support, Life Cycle Maintenance, Sales Engineering, etc.
  • Technical experience and skill in server side technologies for the following areas
    • UNIX/Linux server operating system technical experience (especially Red Hat Enterprise Linux), including installation and configuration
    • Basic programming experience in Java. Scripting as Python, UNIX/Linux shell script, a plus. Web applications integration via REST API, a plus.
    • Java web application troubleshooting and code level debugging skill (especially Apache Tomcat based)
    • Relational Database (especially Oracle DB) configuration and administration, and SQL skill. Object-Relational Mapping technology understanding (especially Hibernate), a plus. NoSQL Database skill (especially Elasticsearch) and Big Data related experience, a plus
    • Network Infrastructure configuration, administration and troubleshooting, as Firewall, Reverse Proxy, Load Balancer, DNS
    • Public Cloud skill (as solution designing, deployment and maintenance on Amazon Web Services / Microsoft Azure / Google Cloud Platform) and Server Virtualization skill (as configuration / administration of VMware vSphere, Citrix XenServer, Microsoft Hyper-V, CloudStack, OpenStack) a plus

Language Skills:

  • Native Level Japanese
  • Comprehensive English skills in business level

Educational Background:

  • A 4-year college degree or more.


[Qualifications - Desirable]

  • Fundamental computer science knowledge in bachelor degree, or equivalent.
  • Technical experience and skill in client side technologies, especially for the following areas
    • Mobile OS and/or Embed OS platforms technical experience (especially Android / Linux / QNX)
    • Low level architecture knowledge as CPU, driver, hypervisor
    • Basic programming skill in C/C++
  • Technical experiences in Automotive embed technology.
  • Technical experiences in IOT technology.
  • Technical experience in Mobile Operator and Mobile OEM.
  • Technical experience in Open Mobile Alliance (OMA) standard, especially in implementing OMA-DM. LWM2M a plus.
  • High self-management capabilities, positivity and a high level of motivation towards accomplishing objectives
  • High communication capabilities in both Japanese and English (Able to demonstrate high communication capabilities with customers as well as R&D/HQ)
  • Cooperativeness, the ability to maintain good relationships within and outside the company
  • Desire to proactively and flexibly take on new challenges, applying past experience
  • Ability to take sudden business trips due to local and global projects



Tokyo (Akihabara, Chiyoda Ward)

HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (


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