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STO Coordinator

Date: Feb 8, 2019

Location: Tijuana, Mexico, MEX, MX

Company: HARMAN International

Requisition Id : 149951


A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between.  We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies:  leadership, change-orientation, collaboration, judgment and a results-driven mindset.  At HARMAN, we expect brilliance.  You can expect a career full of brilliant possibilities. 


Position Summary:

  • Assigned and responsible for a set of specific products globally.  This position will interface with supply and demand personnel and integrated within our DRP (Demand Resource Planning) functions to insure the timely management of our  supply PO/ICSTO/IBDN per DC.  The ultimate responsibility will be to provide accurate ATP at any point in time within SAP & BI.  This position will escalate as necessary in constrained supply situations to DRP for allocation instructions.


Supervisory Responsibilities: N/A.


Job Responsibilities:

  • Interfaces with Harman supply chain personnel to create, managed and insure system integrity thru existing Supply PO’s, ICSTO & associated IBDNs.
  • Coordinates with DRP risks, constraints & reschedules for proper mitigation.
  • Manages, mitigates and reports backorders through DRP and through S&OE reviews.
  • Monitors NPI & EOL transitions and escalates when required.
  • Reviews and maintains planned delivery times and maintains the field in SAP.
  • Reviews to insure the product life cycle plant specific and cross plant material status’ are maintained to insure orders booked can be filled.
  • Escallates to DRP possible drop ship opportunities to fill orders in the most expeditious and cost effective manner.
  • Reviews products for excess and possible conversion to sellable products to insure inventory is utilized to fulfill orders in the most effective manner.
  • Makes recommendations for safety stock level adjustments to insure supply and inventory targets are balanced.
  • Reviews backlog frequently, assesses and makes suggestions to sales or RSOs for order alternatives for drop-ins including expediting production & inbounds FG freight.
  • Ascertains order & fulfillment priorities and works with regional counterparts & Sales and Operations Planning - to keep Unconfirmed Backlog to a minimum each month.  Key measures will be Confirmed Unshipped backlog for current month and Fall Out (i.e. Unconfirmed Backlog for current month.)
  • Works closely with CSU Sales & Manufacturing to manage allocation and completion of custom built orders within lead times & for proper system scheduling.
  • Tracks spare part orders and works with customer service procurement team to optimize fill rates, keep system PO data accurate & backorders to a minimum.
  • Takes an active part in participating in cross-functional projects (NPI, Sales, Distribution, Processes, Logistics and warehousing, etc…).


Basic Qualifications:

  • Bachelor’s degree in Supply Chain Management, Business administration or equivalent from an accredited university or equivalent work experience.
  • A minimum of 5+ years experience in distribution, delivery, warehouse and inventory management is required
  • In depth knowledge regarding overall warehouse and logistics activities to include process improvement, order processing, order fulfillment, on-time delivery, transportation, distribution of raw materials and finished goods from warehouse to warehouse or plant to plant.
  • Must be able to manage heavy work loads while maintiaing a very high degree of detailed data maintenance and accuracy.
  • Strong computer skills, including Word, Excel and preferably experience with SAP or equivalent warehouse management system.
  • While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls, talk and hear.  The employee frequently is required to sit, stand and walk and reach with hands and arms.
  • Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
  • The noise level in the work environment is usually quiet and within OSHA's standard requirements.
  • The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Preferred Competences:

Leadership: Demonstrate character, clarity, courage and commitment to high-performance

  • Build environment of trust, high performance and engagement by establishing clear goals and a commitment to feedback, development and recognition


Change Orientation: Champion a better, faster and simpler way of doing things

  • Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs


Collaboration:  Connect, engage and communicate with others

  • Encourage open expression of ideas; communicate effectively at all levels and build strong relationships


Judgment: Make sound decisions

  • Demonstrate critical thinking to take appropriate risk and make sound and timely decisions


Results-Driven: Deliver extraordinary results

  • Take initiative to achieve superior, quality results against internal or external standards of excellence


Eligibility Requirements:

  • Willingness to travel.
  • Willingness to work in an office.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen


  • List preferred skills here.


  • The STO Coordinator has the authority to stop a process or activity, or give coaching if it detects unsafe or acts conditions, that could put at risk the integrity and health of a worker and environment.


HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (


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