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Senior Customer Quality Engineer - Lifestyle Car Audio

Date: Mar 22, 2019

Location: Székesfehérvár, Hungary, HU

Company: HARMAN International

Requisition Id : 115820 


Duties & Responsibilities

  • Coordinate with Quality, engineering & manufacturing teams to discuss and resolve product quality issues raised by customers
  • Participate in product quality planning and control process based on customer’s specifications and requirements
  • Support customer RMA tracking & resolution from receipt of RMA to customer shipment. Responsible for creation of customer related reports such as 8D reports
  • Conduct internal process and product audits, report results to management and initiate appropriate corrective actions
  • Coordinate RMA analysis for problem root cause determination and corrective action
  • Perform quality inspections and evaluations of product to verify conformance to specifications and determine process capability
  • Prepare and update all necessary quality reports as required by customers
  • Participate in new product introduction design reviews.  Generate and issue new product quality plans
  • Review and approve ECR and ECO for conformance to quality standards and requirements
  • Support all core quality systems requirements for ISO/TS management and coordination

Experience & Qualifications

  • Quality or Manufacturing Engineering experience – 3-5 years
  • Direct experience supporting an ISO/TS quality management system
  • Experience conducting quality audits for process, product and QMS
  • Well versed in the use of quality data analysis tools and statistical techniques
  • Proficiency with Excel, database tools, and product lifecycle management and manufacturing systems is required
  • Ability to plan and prioritize activities, perform and monitor multiple overlapping tasks/operations to meet schedule

Our offer:

  • Be a part of an international team working with the world’s largest automotive manufacturers
  • Attractive salary package
  • Extensive technical trainings
  • Career development opportunities
  • Employee discounts on our HARMAN (JBL®, AKG®, HARMAN Kardon®) and Samsung products


HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (

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