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Lead, Technical Writing

Date: Jun 13, 2019

Location: Shenzhen, China, CN

Company: HARMAN International

Requisition Id : 116085 

Additional Work Location(s) ​​​​​:  

Position Summary:

The Technical writer Lead is an advanced role of Technical Writer with stronger background/experience in developing publication for the products with complexity in technology, and expertise in publication standardization.


Job Responsibilities:

  • Apply advanced product knowledge and experienced skills to publication projects with complexity in technology.


  • Participate in the developing corporate style guidelines, publication templates and master files.


  • Work with less supervisory support from Writer Lead and deliver projects with high volume and consistent high-quality.



  • Provide clear, concise, comprehensive, accurate publication in forms of texts and graphics, and valid the contents from user experience perspective.
  • Drive internal review (peers and editors) and external review within project stakeholders from GPLM, Engineering to Quality teams.


  • Apply style guidelines (language), templates (structure), and master files (layout) to ensure that the publication conforms to corporate image and style.



  • Commit traffic schedule for each release with defined maturity level.


  • Create translation requests and readme for assigned writing projects and incorporate translation to secure multilingual publications.



  • Peer review other writers documents to provide editorial feedback.


  • Manage multiple writing projects delivery.




Basic Qualifications:

  • Bachelor or Master Degree in English or an engineering field;


  • 8+ years’ experience producing technical content for a technical audience;



  • 3+ years’ experience collaborating with Product/Engineering organizations in an Agile/Scrum environment


  • Advanced experience with Adobe InDesign, Illustrator, Photoshop, and Acrobat, and CorelDraw



  • Knowledge of consumer audio products (headphone, portable speaker, home audio system and car audio products)


Preferred Qualifications:

  • Native English speaker with impeccable written English skills.


  • Ability to adapt quickly to change and work successfully in an evolving culturally and geographically diverse environment.



  • Extremely detail oriented, and highly motivated with a positive attitude.


  • Ability to understand and write about complex technical topics from a user perspective.



  • Positive attitude and professional presence to engage GPLM, engineers, developers, and other cross function teams.


  • Focused and able to stay on-task for long hours every day.



  • Ability to manage a variety of projects simultaneously and apply problem solving skills.


Results-Driven:  Having a proactive, goal oriented approach to decision making.


  • Clear and strategic thinker; proven experience in translating strategies into actionable plans
  • Capable of handling multiples projects / initiatives simultaneously and executing to completion


Team Player: Having respect for colleagues; leading teams with clarity and accountability.

  • Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrixed organization


Change Orientation:  Able to adapt to changing demands and conditions.

  • Act as a Change Management expert and enabler on various projects and programs across the business


Customer Focus:  Providing exceptional service and quality to external and internal customer.


  • Understanding and working in past organizations that have centralized and de-centralized structures as business requirements change


Self-Awareness:  Accepting responsibility for personal development and actions.


  • Have clear objectives and strives to exceed them
  • Takes ownership for personal career and skill development


Eligibility Requirements: List specific location of position and % of willingness to travel.

  • Willingness to travel 10% of the time
  • Willingness to work in an office in Shenzhen, China

HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (


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