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Director, PMO

Date: May 10, 2019

Location: Richardson, TX, US

Company: HARMAN International

Requisition Id : 116034 

Additional Work Location(s) ​​​​​: Northridge; Novi 

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between.  We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies:  leadership, change-orientation, collaboration, judgment and a results-driven mindset.  At HARMAN, we expect brilliance.  You can expect a career full of brilliant possibilities. 


Position Summary:

Director – DevOps PMO will develop and support the Project Management and Agile Delivery office of Digital Department. This position holds both the leadership and management roles in a PMO. He/She is also responsible for various methods and practices around provisioning IT into the business, and tracking and reporting the conformance to plans and expectations of IT-oriented initiatives. As an arm of the overall IT governance function, the PMO Director is responsible for supporting and enabling the organization's projects, programs, vendors and structured work efforts. The PMO Director ensures that the work of the PMO adds value, is relevant to the strategy of the organization, and meets the goals set for the PMO by executive management.


Supervisory Responsibilities:

Supervise 5 to 7 direct reports including Program Managers, Project Managers, QA Manager and Demand/Capacity/Resource Planning manager .


Job Responsibilities:

Project and Portfolio Management:

  • Manage the overall PMO function for HARMAN Digital, providing leadership, governance and management control for all projects.
  • Manage, encourage, and develop the careers of Project, Program and Portfolio managers and ensure that Digital PM processes are adhered to and maintained
  • Provide oversight to scoping, planning, execution and monitoring activities of the Program and Project Managers, and ensure the Digital project portfolio is on schedule and on budget
  • Oversee Digital performance metrics and projections, and monitor key Digital program metrics such as cost, schedule and quality indicator
  • Build and maintain an in-depth understanding of PMO process and establish strong working relationships with functional counterparts and vendors.
  • Partner with the Digital Leadership team to identify and plan the training and development of additional Project Managers, Scrum Masters, Business Analysts, and Business Integrators throughout HARMAN to optimize our global capacity to innovate.
  • Performance monitoring and reporting
  • Facilitates among the PMO stakeholders and organizational leadership a consensus around the mission and vision of the PMO organization to foster a project-management-oriented culture and mindset
  • Engages senior leadership and business partners to define the PMO mission, goals and operating model, and releases this after senior management approval, in the form of the PMO charter
  • Leads the identification and development of PMO roles, team configuration and recruitment appropriate to deliver the agreed-upon PMO goals and objectives.
  • Leads the identification and implementation of project management processes, methods, tools, guidelines and standards in order to establish a stable framework that supports all project teams and stakeholders to improve the probability of successful project delivery
  • Facilitates the agreed-upon process that develops plans and prioritization by leadership and governance
  • Defines, manages and directs the needed end-to-end PMO work effort, which includes leveraging best practices and techniques in identifying, quantifying and tracking the realization of expected benefits defined in business cases
  • Provides ongoing coaching and mentoring to PMO staff and project managers
  • Builds and maintains relationships with senior leadership and key PMO stakeholders, and acts as a trusted advisor
  • Regularly reviews and evaluates opportunities to improve the project management best practices in order to achieve higher maturity in PPM
  • Leads (where one is agreed and needed) the establishment of a project management community of practice to facilitate collaboration and best-practice sharing among project managers and key PMO stakeholders

Demand Management/Capacity Planning/Fiscal Year planning:

  • Provide direction for the overall Demand Management function for Digital providing leadership, process ownership, and governance
  • Partner with Digital leadership team to establish and follow investment governance that allows for the effective management of business and technology priorities
  • Partner with the Digital Leadership team to define and prioritize the Digital portfolio of programs and projects
  • Establish standards, system monitoring, metrics, and ad hoc capacity audits
  • Provide oversight to Digital demand and resource management regarding resource forecasts, mobility of resources, open Digital needs, and immediate resource demands, by understanding and documenting both internal and external (vendor) capabilities by skill, capacity and region
  • Instill best practices for demand management/capacity planning. Communicate and lead throughout Digital as well as during our interactions with business partners and vendors.
  • Oversee the Fiscal Year planning activities for all divisions and functions

Quality Assurance:

  • Provide oversight to Quality Assurance (QA) Team in building and growing the team, development of processes, implementation of tool sets and driving HARMAN to a higher levels of project and process excellence by leveraging QA best practices, particularly on high priority projects
  • Drive Quality Assurance team to conduct Quality audit on all large projects minimizing project implementation risks
  • Provide leadership to facilitate the growth of the QA team to deliver measurable impact to processes, projects and programs
  • Oversee audits conducted by internal and external auditors on projects and programs

Basic Qualifications:

  • Experience running or serving as a senior leader in a PMO and/or application development department
  • Experience with one or more project management methodologies (for example, Agile, Waterfall, Extreme Programming)
  • Program management skills and experience, plus significant knowledge of project planning tools with evidence of practical application (which is highly desirable)
  • Exceptional leadership skills with the ability to develop and communicate the PMO vision, and inspire and motivate PMO staff
  • A distinctive blend of business, IT, financial and communication skills (This is a highly visible position with substantial impact)
  • Effective influencing and negotiation skills in an environment where resources may not be in direct control of this role
  • Excellent analytical, strategic conceptual thinking, strategic planning and execution skills
  • Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units
  • Deep understanding of current and emerging technologies and how other enterprises are employing them to drive digital business, and how they may be applied to the enterprise to drive digital business
  • Demonstrated ability to develop and execute a strategic resource plan
  • Excellent verbal and written communication skills, including the ability to explain IT concepts and technologies to business leaders, and business concepts to the PMO staff
  • Bachelor's or master's degree in computer science, information systems, business administration or related field, or equivalent work experience
  • Fifteen or more years of experience in IT and business/industry
  • Five to seven years of leadership responsibilities
  • Demonstrated experience in leading diverse teams

Preferred Qualifications:

  • Excellent communication skills, strong interpersonal and relationship management skills with excellent conflict resolution and negotiation skills
  • Project Management Institute (PMI), Project Management or Professional (PMP) certification, Agile / DevOps Practitioner or Leader Certification
  • Experience building project prioritization tools and processes and driving them through a global organization

Eligibility Requirements:

  • Willingness to travel 20%.
  • Willingness to work in an office in Richardson, TX
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen

HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (



Nearest Major Market: Dallas
Nearest Secondary Market: Fort Worth

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