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Quality Engineer

Date: Mar 12, 2018

Location: Novi, MI, US

Company: HARMAN International

Requisition Id : 105191 

Additional Work Location(s) ​​​​​:  




The HW APQP Engineer functions as an Advanced Product Quality Planning coordinator for product/process for ensuring successful and high-quality solutions in the Connected Car Division. Responsible for organizing, monitoring, and supporting all product/ process and  for leading and organizing cross-functional program team members in the planning and implementation of product/process with a focus on processes which relate to successful HW and SW integration.  This includes product reliability forecast determination, design reviews, and lessons learned from warranty defects and overall product lifecycle execution.


Supervisory Responsibilities:

This position has no supervisory responsibility.


Job Responsibilities:


  • Member of the quality organization within NA programs (Focus on Hardware and manufacturing development) and ensure adherence to Harman Business Management System (BMS) Product Lifecycle Management processes within the NA programs.
  • Define and execute the Quality Plan in accordance with organizational BMS and ASPICE standards for large programs.
  • Champion Function Block Analysis (FBA) processes.
  • Work with the warranty team on tracking root cause, process improvements in design and architecture.
  • Coach engineering teams in best practices in all areas of the product lifecycle, with a focus on successful SW and HW integration.
  • Plan and schedule cross functional activities worldwide in different regions.  Activities include: maturity level reviews, preparation for customer audits, assisting project team with process adherence, gap resolutions and successful project execution.
  • Represent the interface to Quality Leader at customer side and work closely with customer interfaces in Quality and Engineering.
  • Manage, execute and track quality activities in projects to achieve targets for time, cost and quality; in case of deviations drive escalations at different levels internal and external and track to closure.
  • Report program health status regularly to different internal and external management levels.
  • Coordinate quality impacting decisions and / or escalations on program side between all parties
  • Drive the organization at Harman and customer, together with the quality counterpart at customer, to achieve successful hardware and software integration Coordinate and assure Harman quality requirements to customer.
  • Conduct scheduled reviews with the appropriate process owners.
  • Implement quality gates for any/all deliverables that go to customer
  • Review all appropriate documentations, processes & results applicable, related to this projects and if needed organize audits to get a visibility about the status.
  • Ensure that Harman PLM processes lessons learned and best practices are understood and effective in practice.
  • Maintain and understand all internal and external requirements.
  • Address audit findings and assure proper action plans.
  • Set up, track and analyze metrics to come up with action items to fix gaps
  • Collaboration with other regional quality teams and global teams to ensure process adherence across organization
  • Contribute towards organizational process definition/updates
  • Analyze existing embedded software to add features, make modifications, fix bugs, and/or port to different platforms
  • Participates in internal and customer driven design reviews throughout program
  • Coordinates software development activities in support of the software team leader
  • Communicate with peers inside the Harman group to coordinate HW and manufacturing development. This includes occasional travel for training or coordination with other groups
  • Works with the customer to further define requirements and to resolve issues


Basic Qualifications:


  • Bachelor’s Degree in Engineering or related field
  • 1-5 years of experience in Automotive Quality and Program Management in similar programs
  • Good understanding of and experience in of electronics development (Hardware and manufacturing)
  • Experience in leading customer escalations
  • Thorough knowledge of management systems, at least one of CMMi or Automotive Spice. Other standards such as ISO/TS16949 are desirable
  • Ability to conduct and understand quality management tools like FMEA, Ishikawa, 8D, 5-Why
  • Excellent communication & interpersonal skills
  • Strong negotiation skills


Eligibility Requirements:


  • Willingness to travel international and within the USA.
  • Willingness to work in the Novi, MI office.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.


HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (

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