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Manager, Digital Global

Date: May 8, 2019

Location: Novi, MI, US

Company: HARMAN International

Requisition Id : 115905 

Additional Work Location(s) ​​​​​:  

Job Description

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between.  We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies:  leadership, change-orientation, collaboration, judgment and a results-driven mindset.  At HARMAN, we expect brilliance.  You can expect a career full of brilliant possibilities. 

Position Summary:

This role is responsible for managing the Car Audio SBU’s digital and social presence for our car audio brands and our global customers. Your primary responsibility will be working with our Customer Marketing teams to build strategies, bring them to life and drive measureable results. This role will also interface with our Brand teams as well as our Lifestyle teams who own our digital and social properties.
 

Supervisory Responsibilities:

No direct reports

Job Responsibilities:

Annual Digital Plan – Actively contribute to the development of our digital and social strategy for Car Audio globally including our sites and social properties in alignment with our OEM customer marketing plans. Controlling, tracking and management of digital and social budgets.

Content DevelopmentCreate and curate relevant content for our sites and social properties working with the Customer Marketing Teams

Editorial Calendar Create in alignment with the Senior Manager, Digital, our PR team and our Customer Marketing team an editorial calendar across all customers and audio brands. Maintain calendar with regular updates and planning sessions.

Site Management Manage site updates and develop alignment strategies and processes, working with our digital agency on execution. Continually optimize site. Stay up-to-date with our customers’ and competitors’ sites.

Social – Publish engaging posts and content that appeals to our target consumers and is optimized for each channel. Stay up-to-date with the latest developments in social, activity by our customers and competitors and continue to test new approaches.

Measurement Development in alignment with the Senior Manager, Digital, a key set of KPIs across all digital and social properties. Develop and manage digital dashboards for each car audio brand as well as a consolidated social dashboard for key car audio brands using reporting from our social agencies. Collaborate with our Lifestyle Digital analytics lead for any tagging, analytics, automation considerations. Ongoing monitoring of these dashboards to gauge effectiveness of key campaigns, performance of social and digital content and sites.

Relationships - Work to establish and foster direct relationships with our digital and social contacts within each of our OEM customers in alignment with the Senior Manager, Digital. Build and foster strong working relationships with each customer marketing team as well as our PR and field marketing teams

Digital First - Collaborate with PR, customer marketing and field marketing teams to deliver a seamless user experience which facilitates the consumer’s path to purchase. Monitor and make recommendations for car audio content on our OEM customers’ sites as part of this path to purchase.

Digital Assets – Ensure that digital assets are stored safely and are accessible on the Media Library and the Harman Hub. Promote the use of sharing tools within the organization

Basic Qualifications:

  • B.S. or B.A. in Marketing or Communications 
  • At least 4 years of experience with digital and social marketing, agency management, project management, and content development 
  • Demonstrated project management experience; strong organizational skills and ability to plan and prioritize
  • Strategic thinking, problem-solving capabilities and analytically driven mindset
  • Proficiency in Google Analytics and other tools for digital and social reporting
  • Experience in successfully managing internal / external stakeholders and agencies towards common goals and deadlines 
  • Consistently demonstrating a positive and collaborative approach – comfortable working with various functional groups across the organization
  • Ability and excitement to tackle big goals with limited resources; thrives in an entrepreneurial environment
  • Self starter, excited about the potential for growth and to learn as well as willingness to roll up your sleeves with a “can-do” attitude
  • Hands-on experience in developing, managing and overseeing the execution of web and social content for multiple sites and brands simultaneously

 

Preferred Qualifications:

  • Agency experience preferred
  • Experience using paid social, search and digital media
  • Experience using Photoshop or other design tools
  • Basic coding fundamentals and the ability to install tracking on websites
  • Experience working with global teams across different time zones and in a matrixed structure
  • Experience with the automotive vehicle launch process for OEMs such as BMW, Ford, Toyota, etc. 

 

Eligibility Requirements:

  • Willingness to travel 15% of the time.
  • Willingness to work in an office in Novi, Michigan or Garching, Germany.
  • Native or fluent in English; German, Dutch, French or Swedish are a plus.

 

  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  •  Any offer of employment for any position that requires use of a HARMAN or customer owned vehicle is contingent upon the applicant having a clean driving record, which will be evaluated and determined in Harman’s sole discretion; however, applicants may have no more than 4 active points for moving violations (issued by any motor vehicle agency), and applicants must have no references to operating a vehicle under the influence of controlled substances within the last 10 years.

#LI-DT1

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (www.harman.com)

 


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