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Manager, Demand Planning & Forecasting

Date: Jan 11, 2019

Location: Northridge, CA, US

Company: HARMAN International

Requisition Id : 114699 

Additional Work Location(s) ​​​​​:  

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between.  We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies:  leadership, change-orientation, collaboration, judgment and a results-driven mindset.  At HARMAN, we expect brilliance.  You can expect a career full of brilliant possibilities. 


Supervisory Responsibilities:

This position will have one direct report.


Job Responsibilities:

Sales and Operations Planning

  • Lead and own Harman Consumer Group (HCG) Sales and Operations Planning process the division’s diverse product portfolio and sales channels.  Leads monthly reviews.
  • Partner with stakeholders in sales, marketing, finance, supply planning and order administration teams to maximize customer fulfillment while concurrently minimizing working capital investment.
  • Work with Finance/budget and ensure alignment with division’s financial plans.
  • Establish S&OP best practices in order to achieve consistency and efficiency of operations.
  • Lead S&OP strategy transformation with best-in-class processes and leveraging technology. 
  • Research, recommend, justify and implement analytical tools to achieve business goals.
  • Develop, monitor and continually enhance integrated S&OP metrics to achieve operational, customer and financial performance goals.
  • Partner with key customer accounts to develop HCG’s collaborative planning, forecasting and replenishment initiatives.
  • Partner with supply planning and transportation to successfully manage product transitions, both end of life and new product introductions.
  • Lead resolution of demand/supply imbalances with key stakeholders.

Demand and Supply Analytics

  • Creation, management, measurement and continual improvement of analytic forecasting process.
  • Develop and validate accuracy of Statistical forecast methods to shift into forecast model of Statistical and expert judgement model
  • Present recommended monthly forecast adjustments and assumptions to cross-functional S&OP team to achieve consensus forecast.  Utilize fact-base approach to challenge assumptions inconsistent with brand strategy and highlight risks and opportunities.  Ensure agreements are incorporated into operational plans.
  • Translate monthly supply into weekly buckets to meet demand patterns
  • Work with Supply planner to ensure weekly supply is aligned to customer demand.
  • Analyze key customer accounts across sales channels to highlight trends with associated drivers, risks and opportunities to key stakeholders.  Use as a basis for minimizing forecast error.
  • Lead development of retail replenishment modeling to accurately predict sector demand for active products.
  • Partner with sales channel and marketing to manage impact on forecast of specific demand driving initiatives, market conditions, customer specific variables and product interdependencies.
  • Other projects which may be assigned.


Basic Qualifications:

  • Bachelor’s degree in supply chain, business or related field with undergraduate statistical analysis or engineering focus. 
  • IBF certification (CPF or ACPF) or equivalent would be strong advantages.
  • 5-8 years of applicable Supply Chain Planning, preferably demand forecasting and inventory management, at a consumer products company with global operations. 
  • Demonstrated ability in leading S&OP processes effectively. 
  • Demonstrated hands-on experience and expertise in SAP IBP (preferably S&OP, Demand, Supply and Inventory).
  • Proven ability to conduct complex, quantitative and statistical analyses complimented with qualitative inputs from multiple sources to draw conclusions and make recommendations. 
  • Requires in-depth understanding of relevant demand drivers and how to apply the appropriate forecasting method to predict their impact in ongoing forecasts. 
  • Project management experience and familiarity with common ERP systems is preferred, especially SAP. 
  • Position requires a high level proficiency with MS Excel and Access, reporting software (i.e. SAP/BW), SAP APO and strong Word and PowerPoint skills. 
  • Familiar with implementing key performance metrics as a basis for process improvement. Financial acumen. 
  • Should be equally comfortable building consensus across different functions, cultures and management levels as in completing detailed analyses. 
  • Excellent communication, teamwork and leadership skills. 
  • A commitment to and a passion for continuous improvement. 
  • Bias toward fact based decision making across multiple planning horizons.


Preferred Qualifications:

Results-Driven:  Having a proactive, goal oriented approach to decision making.

  • Clear and strategic thinker; proven experience in translating strategies into actionable plans
  • Capable of handling multiples projects / initiatives simultaneously and executing to completion

Team Player: Having respect for colleagues; leading teams with clarity and accountability.

  • Proven team player with excellent communication and interpersonal skills who can effectively work with all levels of a global matrix organization

Change Orientation:  Able to adapt to changing demands and conditions.

Customer Focus:  Providing exceptional service and quality to external and internal customer.

  • Understanding and working in past organizations that have centralized and de-centralized structures as business requirements change

Self-Awareness:  Accepting responsibility for personal development and actions.

  • Have clear objectives and strives to exceed them
  • Takes ownership for personal career and skill development

Eligibility Requirements:

  • Willingness to travel 10% of the time.
  • Willingness to work in an office in Northridge, CA.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.


HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (


Nearest Major Market: Los Angeles

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