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Application Engineer - Networked Audio / Visual (NAV)

Date: Oct 5, 2018

Location: Northridge, CA, US

Company: HARMAN International

Requisition Id : 112007 

Additional Work Location(s) ​​​​​:  

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between.  We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies:  leadership, change-orientation, collaboration, judgment and a results-driven mindset.  At HARMAN, we expect brilliance.  You can expect a career full of brilliant possibilities. 

 

Position Summary: 

Are you a Network Engineer with multicast routing experience (or studying to be) who wants to apply it towards something fun?  Do you enjoy rich, immersive Audio/Visual environments and want to create the best user experiences leveraging your network expertise?  

 

Application Engineers are responsible for the design and creation of proposal for Harman customers. Application Engineers will help guide customers through a project design cycle through a consultative approach, building proposals to outline a total One Harman solution. The Application Engineer must be able to articulate technology and product positioning to both business and technical users. Must be able to identify all technical issues of assigned accounts to assure complete customer satisfaction through all stages of the sales process. Must be able to establish and maintain strong relationships throughout the sales cycle.

 

Supervisory Responsibilities: 

This position has no supervisory responsibilities. 

 

Job Responsibilities: 

 

  • Conduct detailed customer requirements, discovery and analysis
  • Draft functional and technical RFP (Request for Proposal) responses to RFIs, RFPs and competitive evaluations
  • Accurately interprets and develops system flow diagrams
  • Create complete Harman solution proposal package based off of customer’s requirements and requests
  • Provide a spectrum of design options to meet customer’s expectations and budget
  • Act as interface to product management team, assuring market needs/requirements are communicated internally while assuring portfolio goals are properly understood and communicated to the field
  • Manage assigned tasks and schedules
  • Other duties, as assigned

 

 

Basic Qualifications: 

Education/Certification

 

  • Possesses a minimum of one industry foundational certification (CTS, CCNA, etc)
  • Possesses Harman Certified Professional Designer, Installer, and Programmer certifications across minimum of 1 Harman specialty technology (Audio, Video, Network, Lighting)

 

Field Experience

 

  • Has designed and presented network-based solutions involving complex enterprise networks
  • Has supported the sale – by participation in the design, consultative, and commissioning – of basic integrated technology systems
  • Has been in-person, frontline customer service-oriented interface to system users and managers

 

Technical Competencies

Network Technologies

  • Cloud, Collaboration, Data Center, Routing and Switching, Security, Wireless, IoT.  Is conversant in - and can demonstrate - professional experience working with network architecture, including core and edge devices.

 

Audio Visual Technologies

  • Candidate must have practical experience working with Audio and Video Transport and Streaming Technologies (JPEG2000, h.264, h.265, HDBase-T, AVB, AES67, Dante), Web RTC and Collaboration Tools, Microphones, Audio Signal Processing, Mixing, Amplification, and Sound Reproduction.  Candidate will also be conversant in Architectural Acoustics. Architectural Lighting, Display Technologies, and other industry technologies relevant to the delivery of audio, video, and lighting.

 

Capability

 

  • Demonstrates competent use of a minimum of one computer aided drafting utility (AutoCad, Visio, etc) for the purpose of electronic design documentation creation, editing, and review
  • Demonstrates competent use of electronic  datasheet/spreadsheet tools (Excel, Numbers, etc) for the purpose of organizational management of project information
  • Can independently select all the necessary Harman and 3rd party components (with required accessories) to satisfy customers’ project requirements for audio/visual signal flow and automation architecture
  • Is able to engage with any customer as a technical subject expert for 75% of Harman current product offerings
  • Can independently assemble and configure demo systems used for the purpose of customer demonstrations and training
  • Can independently present products and solutions presentations to audiences of varied sizes and through various formats
  • Can assess deployed integrated systems for optimization, upgrade, and/or conversion opportunity
  • High degree of self-motivation and flexibility
  • Ability to effectively organize and prioritize multiple complex tasks
  • Ability to work in a team environment and meet project deadlines is required

 

Preferred Qualifications: 

  • BS in Computer Science or equivalent discipline
  • 3-5+ years relevant experience in audio/visual, control, digital signage, and networking design, implementation, sales, and support with specific familiarity and experience of Harman Audio and Control solutions
  • B.S. in Computer Science or a related field is strongly preferred

 

Eligibility Requirements: 

  • Willingness to travel up to 25%.  Typical travel is 10%
  • Willingness to work in assigned corporate, satellite, or remote office as required by posted position
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen

 

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (www.harman.com)

 


Nearest Major Market: Los Angeles

Job Segment: Application Engineering, Network, Audio Engineering, Developer, Audio Visual, Engineering, Technology, Creative