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Sales Associate, Retail Store

Date: Nov 29, 2018

Location: New York, NY, US

Company: HARMAN International

Requisition Id : 112855 

Additional Work Location(s) ​​​​​:  

 

Job Description

A Career at HARMAN

We are ONE HARMAN. We are greater than the sum of our divisions or brands. We proudly talk about our many iconic brands and describe how our technologies are transforming the car, the workplace and everywhere in between.  We work hard. We create useful, playful, beautiful things. We strive for excellence and we aim to win as a team. No matter the position, every employee at HARMAN is expected to demonstrate our core competencies:  leadership, change-orientation, collaboration, judgment and a results-driven mindset.  At HARMAN, we expect brilliance.  You can expect a career full of brilliant possibilities. 

 

Position Summary:

Harman’s Lifestyle Division is charged with re-energizing all of Harman’s Consumer Businesses. It coincides with the company committing to its largest ever Marketing investment, which includes opening our first Retail Stores in the US to drive brand awareness and sales.  Harman is now looking to build a Manhattan retail team and needs a seasoned Retail Sales Associate. 

This is an opportunity to be involved in a high energetic team, selling Harman’s high-end, cutting edge technology and multiple brand products in a fast paced environment at Harman’s flagship Retail Store in Manhattan, New York.  This position will have the objective of achieving retail store sales targets and executing on key retail marketing projects.   Responsibilities also include providing exceptional customer experiences, performing operational tasks connected to opening and closing the store as well as merchandising and assisting customers. 

 

Job Responsibilities:

  • Welcomes customers by greeting them; offering them assistance.
  • Educate visitors on audio technology, specifically promoting Harman technology, brands and history
  • Advise customers by asking questions, determining needs and presenting products and features in a mature consultative manner
  • Assist customers make selections by establishing and maintaining rapport, offering suggestions and product options based on customer needs and sound quality. 
  • Processes payments by totaling purchases; processing checks, cash, and store or other credit cards.
  • Contributes to team effort by meeting/exceeding established sales goals.
  • Assists customers with any product or service problems using company guidelines and by partnering with managers to resolve issues

 

Basic Qualifications:

  • Retail sales experience - Minimum of 3-5 years of high end consumer retail sales experience. Previous experience in large city, urban markets. 
  • Consumer electronics experience – Experience working with major consumer electronics or products in the retail channel.  Passion for Consumer Audio Technology and products preferred. 
  • Communication Skills – Strong communication and interpersonal skills are critical.  Ability to speak multiple languages is preferred. 
  • Engaging Personality – Ability to engage customers in conversation demonstrating maturity and connecting the employee to Harman products through skillful conversation and eloquence. 
  • Education – 2 years Associates Degree, BA/BS preferred. 

 

Preferred Qualifications:

  • Customer Focus – Ability to meet customer needs and allay potential dissatisfaction with service or products offered in store while truly helping to find the best products and solutions for individual needs.
  • Drive for Results -  Able to meet and exceed established sales goals
  • Strong consumer products orientation – Keen understanding of consumer wants and needs that can be effectively applied to market-winning retail sales strategies.
  • Good collaboration and Team Skills – Ability to effectively collaborate with the sales team, contribution to the overall effectiveness of the team. 

 

Eligibility Requirements:

  • Willingness to work a flexible schedule including weekend days. 
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.

 

#LI-AN2

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (www.harman.com)

 


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