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Spare Part Forecast and Planner

Date: Apr 18, 2018

Location: Kvistgard, Denmark, DK

Company: HARMAN International

This position is within HARMAN’s Consumer Lifestyle Division EMEA, headquartered in Amsterdam. Job location Kvistgaard Denmark. The Customer service team is looking for the ultimate team player to support the Spare part planning and forecasting. The Successful candidate will have a demonstrated track record of success with hands on execution in developing and implementing policies, procedures and processes to meet our business needs.

 

Job Responsibilities:

This position requires technical knowhow. The Spare part Specialist is in charge of part selection for service proposes. This include request bill of material from suppliers and Global sourcing team in China. Initial EMEA spare parts selecting for new products to secure products can be serviced. The Spare part Specialist works close together with the spare parts supply chain analyst, Regional warehouse, Customer support team and Sales supervisor as well as the Global parts procurement and Warehouse team in China. Secure and coordinate service documentation in cooperation with Global customer service and technical support. Support service stations and Distributors in spare part request. Replacement parts selection for online sales.

 

In addition to carrying out the normal duties, the right candidate is also responsible for the following

  • Identify regional need for parts prior product market release
  • Supply in the best possible lead time for: NPI(new product introduce) parts, backorders and ordered under warranty liaising with the technical dept and after sales supervisor
  • Find Substitute parts when requested part is no longer available.
  • Changes part descriptions in cooperation with global spare part procurement teams in SZ and Material master team.
  • Ensure last time buys for spare parts (EOL)
  • Support regional spare parts supply chain analyst to identify obsolete parts
  • Warranty exchange management for service stations in EMEA
  • Coordinate with technical team on Parts lists / technical info
  • Support regional spare parts supply chain analyst and warehouse with ensuring parts received are correct and follow up with global procurement team, global warehouse team and supplier on field complaints about incorrect parts received.
  • Investigate problems on part issues reported from after sales team
  • Oversee usage of parts
  • Experience with SAP R3 or similar is a plus
  • Refurbish parts planning

 

SOX:                     

Ensure that forecasting, purchasing, sales and cleaning activities are carried out in appropriate manner as described in Harman SOX procedures.

 

Basic Qualifications:

  • Professional working proficiency in English
  • Technical education.
  • High level knowledge in Excel. 
  • Ability to work effectively within a matrix environment in a global environment.

 

Eligibility Requirements:

  • Office location Harman office in Kvistgaard Denmark
  • Willingness to travel 5 % of the time

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (www.harman.com)


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