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Defect Triage - LBS

Date: Jun 15, 2019

Location: Bangalore, India, IN

Company: HARMAN International

Role: Defect Triage Manager

Job Responsibilities:

  • Responsibility for tracking, reporting and customer alignment of defects mainly in area of software but not limited to
  • Reports to Customer Product Manager (CPM) and acts on behalf of CPM as responsible project leader defect tracking
  • Coordinates and tracks defect reduction together with CPM/Technical Product Owner (TPO)/Scrum Master (SM)
  • Close cooperation with CPM’s, TPO’s, SM’s, Developers & Test Engineers
  • Participation and active communication in customer alignment meetings w/t to defect status, reduction planning and prioritization
  • Planning and steering of defect reduction plans through all Navigation sub-domain areas with focus on software
  • Defect reporting (internally/externally)

Basic Qualifications:

  • Bachelor’s Degree or higher in Computer Science or similar education
  • Minimum 6+ years of experience in project or line management (team size > 7-9 project or team members)
  • Knowledge
  • Experience in SW development is recommended
  • Sound understanding of SW-development and architecture with Agile methodologies
  • Self motivated, result driven individual, must be passionate about the work
  • High sense of responsibility, commitment, can work independently in the area of defect reduction planning and tracking
  • Ability to analyse, to communicate and to present
  • Fluent in both written and spoken English

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (www.harman.com)

 


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