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Sr. Demand Planner

Date: May 24, 2019

Location: Apsley, UK, UKM, GB

Company: HARMAN International

Requisition Id : 115225 

Additional Work Location(s) ​​​​​:  

Job Responsibilities: 

The Sr. Demand Planner (DP) will work with Sales, Sales Operations, Marketing, Product management & Finance in their CSU to develop the SKU level demand plan for their CSU regions, customers and products.  This plan becomes the key input into the S&OP process that is then rolled up and bounced against the supply plan.  They will also be the conduit back to sales on supply / delivery constraints.

This position is responsible for all forecasting activities associated with customers and products, and creates and maintains forecast models for their customers, incorporating business intelligence and forecast information gathered from sales, marketing, product development, finance, retailer replenishment analysts, and other sources (i.e. MI Sales Trak). The DP is the integration point into the sales and commercial organization. This position leads the dialogue each month for their respective customers and products with key counterparts in Sales and Marketing.


Supervisory Responsibilities:  

This position has no supervisory responsibilities.


Job Functions:    

  • Gather, analyze and validate data
  • Execute statistical modeling software and review resulting statistical forecast
  • Apply error analysis techniques to improve forecasting
  • Summarize/aggregate statistical forecasts
  • Review sales plans, customer finance Budget Updates or Latest Estimates and demand drivers:
    - Present, solicit, and assess feedback on the various forecasts from sales, and finance
    - Recommend adjustments for operational forecasts
    - Review promotional plans with sales
  • Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel:
    - Prepare relevant material to facilitate research and discussion
  • Provide input to volume planning ( Latest Estimates / annual process)
    - Facilitate and manage demand planning/customer meetings
    - Achieve consensus with the business side and the demand chain
  • Maintain demand planning system and software
    - Enter and modify data and ensure the correctness of product hierarchy
    - Monitor trends in forecast error
    - Identify relevant market-related data and competitive intelligence
  • Prepare and maintain relevant reports pertaining to demand planning process
  • Work with regional S&OP and Distribution Resource Planning (DRP) teams in weekly Sales Operations Execution (SOE) to adjust and prioritize Sales Orders.
  • Determine and communicate forecast confidence, including risks and opportunities, to relevant functional groups
  • Report demand forecast key performance metrics and assumptions to internal stakeholders
  • Measure, analyze, and report key process metrics and monitor adherence to key performance indicators
  • Develop, monitor and communicate reports on forecast accuracy to Business Unit and Supply Chain organizations, and drive continuous improvement
  • Execute on customer replenishment with excellence, and communicate to the Supply Chain group, opportunities and risks regarding customer replenishment performance metrics.
  • Standardize, automate and publish Available to Promise (ATP) report.


What you will need:

  • Bachelor’s degree in supply chain management, operations, engineering, mathematics or a related field.  An MBA is a plus.
  • 3 years minimum experience using PC based applications (Excel, PowerPoint, Word, Access)
  • 3 years working in a team-based environment
  • 3 years working in a demand planning or supply chain role


Bonus points and desired competencies:

Leadership: Demonstrate character, clarity, courage and commitment to high-performance

  • Build environment of trust, high performance and engagement by establishing clear goals and a commitment to feedback, development and recognition


Change Orientation: Champion a better, faster and simpler way of doing things

  • Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs


Collaboration:  Connect, engage and communicate with others

  • Encourage open expression of ideas; communicate effectively at all levels and build strong relationships
  • The ability to uphold the goals and culture of the organization.
  • The ability to understand the values of team members and to support them appropriately.
  • Working within high-performing teams in highly collaborative environments.
  • Build relationships with key internal and external customers based on trust and confidence.


Judgment: Make sound decisions

  • Demonstrate critical thinking to take appropriate risk and make sound and timely decisions
  • A high level of personal integrity when conducting the professional affairs of the organization and dealing with sensitive and confidential data relating to risk and cost.
  • More interested in business results than personal preferences, and in-group rather than individual achievement.


Results-Driven: Deliver extraordinary results

  • Take initiative to achieve superior, quality results against internal or external standards of excellence
  • A customer demand forecast that incorporates current and accurate market information that allows the company to correctly predict customer demand and provide its supply chain with the appropriate information to plan how to meet that customer demand.
  • Improved relationships among planners, sales, marketing and finance, which will lead to effective knowledge sharing and an optimal consensus forecast to better guide the company.
  • Refined systems and methods to continually improve forecasts so that the company can better anticipate customer needs.


Eligibility Requirements:  

  • Willingness to travel up to 10% of the time



  • An understanding of strategic business objectives and the ability to drive results toward those objectives.
  • Ability to meet deadlines and work under pressure with limited supervision
  • Well organized and detail oriented
  • Strong communication skills with a proven ability to understand key concepts and communicate with business stakeholders.
  • Strong organizational skills, ability to perform in a command-and-control role under pressure and to manage multiple priorities with competing demands.
  • Strong analytical, data processing and problem-solving skills.
  • Proficiency in process formulation and improvement.
  • Proficiency in working in a fast-paced, complex, dynamic, multicultural business environment.
  • Gather data and be able to conduct quantitative and qualitative analysis, including business process metrics and measuring link to business KPIs.
  • Ability to translate business goals and metrics into business process outcomes and related business cases for specific projects.
  • Experience in finance, sales, marketing, product management, and R&D functions
  • Proficiency in mathematics/statistics


HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (


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