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Demand Planner

Date: Apr 11, 2019

Location: Apsley, UK, GB

Company: HARMAN International

Requisition Id : 115704 

Additional Work Location(s) ​​​​​:  

Position Summary:

The Demand Planner will support the Sr. Demand Planner to work with Sales, Marketing, Product Management, Manufacture & Finance in the EMEA region to develop the SKU level demand plan for their region, customers and products. This plan becomes the key input into the Global S&OP process that is then rolled up against the global supply plan. They will also be the conduit back to sales on supply/delivery constraints.

This position supports Sr. Demand Planner in the delivery of all forecasting activities associated with customers and products and creates and maintains forecast models for their customers, incorporating business intelligence and forecast information gathered from multiple sources. This position supports the Sr. Demand Planner with the dialogue each month for their respective customers and products with key counterparts across the business.


Job Responsibilities:

  • Gather, analyze and validate data
  • Execute statistical modelling and review resulting statistical forecast
  • Apply error analysis techniques to improve forecasting
  • Summarize/aggregate statistical forecasts
  • Review sales plans, Customer data, Finance Budget Updates
    - Present, solicit and assess feedback on the various forecasts from sales, customers and finance
    - Recommend adjustments for operational forecasts
    - Review promotional plans with sales
  • Achieve consensus for operational demand forecasts by facilitating a collaborative planning process with sales, marketing and finance personnel:
    - Prepare relevant material to facilitate research and discussion
  • Provide input to volume planning ( Latest Estimates / annual process)
    - Facilitate and manage demand planning/customer meetings
    - Achieve consensus with the business side and the demand chain
  • Maintain demand planning processes
    - Enter and modify data and ensure the validity of the product hierarchy
    - Monitor trends in forecast error
    - Identify relevant market-related data and competitive intelligence
  • Prepare and maintain relevant reports pertaining to demand planning process
  • Work with global S&OP and Distribution Resource Planning (DRP) teams in weekly Sales Operations Execution (SOE) to adjust and prioritize Sales Orders.
  • Determine and communicate forecast confidence, including risks and opportunities, to relevant functional groups
  • Report demand forecast key performance metrics and assumptions to internal stakeholders
  • Measure, analyze, and report key process metrics and monitor adherence to key performance indicators
  • Develop, monitor and communicate reports on forecast accuracy to Business Unit and Supply Chain organizations, and drive continuous improvement
  • Execute on customer replenishment with excellence, and communicate to the Supply Chain group, opportunities and risks regarding customer replenishment performance metrics.


Basic Qualifications:

  • Bachelor’s degree in supply chain management, operations, engineering, mathematics or a related field 
  • 5 years minimum experience using PC based applications (Excel, PowerPoint, Word, Access)
  • 5 years working in a team-based environment
  • 5 years working in a cross-functional collaborative environment


Preferred Qualifications & Desired Competencies:

  • Experience using business intelligence suites PowerBI, Qlik or equivalent
  • Experience using SAP IBP


Leadership: Demonstrate character, clarity, courage and commitment to high-performance

  • Build an environment of trust, high performance and engagement by establishing clear goals and a commitment to feedback, development and recognition


Change Orientation: Champion a better, faster and simpler way of doing things

  • Apply original thinking and continuous improvement to processes, products, systems or services and manage change to better serve customer needs


Collaboration:  Connect, engage and communicate with others

  • Encourage an open expression of ideas; communicate effectively at all levels and build strong relationships
  •  The ability to uphold the goals and culture of the organization.
  •  The ability to understand the values of team members and to support them appropriately.
  • Working within high-performing teams in highly collaborative environments.
  •  Build relationships with key internal and external customers based on trust and confidence.


Judgment: Make sound decisions

  • Demonstrate critical thinking to take appropriate risk and make sound and timely decisions
  • A high level of personal integrity when conducting the professional affairs of the organization and dealing with sensitive and confidential data relating to risk and cost.
  • More interested in business results than personal preferences, and in a group rather than individual achievement.


Results-Driven: Deliver extraordinary results

  • Take initiative to achieve superior, quality results against internal or external standards of excellence
  • A customer demand forecast which incorporates current and accurate market information that allows the company to correctly predict customer demand and provide its supply chain with the appropriate information to plan how to meet that customer demand.
  • Improved relationships among planners, sales, marketing and finance, which will lead to effective knowledge sharing and an optimal consensus forecast to better guide the company.
  • Refined systems and methods to continually improve forecasts so that the company can better anticipate customer needs.


Eligibility Requirements:

  • Willingness to travel up to 10% of the time
  • Any offer of employment is conditioned upon the right to work in the UK and the successful completion of references



  • An understanding of strategic business objectives and the ability to drive results toward those objectives.
  • Ability to meet deadlines and work under pressure with limited supervision
  • Well organized and detail oriented
  • Strong communication skills with a proven ability to understand key concepts and communicate with business stakeholders.
  • Strong organizational skills, ability to perform in a command-and-control role under pressure and to manage multiple priorities with competing demands.
  • Strong analytical, data processing and problem-solving skills.
  • Proficiency in process formulation and improvement.
  • Proficiency in working in a fast-paced, complex, dynamic, multicultural business environment.
  • Gather data and be able to conduct quantitative and qualitative analysis, including business process metrics and measuring link to business KPIs.
  • Ability to translate business goals and metrics into business process outcomes and related business cases for specific projects.
  • Experience in finance, sales, marketing, product management, and R&D functions
  • Proficiency in mathematics/statistics



HARMAN ( designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (


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