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Sales Support Coordinator (Distribution team)

Date: Apr 11, 2019

Location: Amsterdam, Netherlands, NL

Company: HARMAN International

 

At HARMAN we create useful, playful, beautiful things.  Our many iconic brands including; JBL, Lexicon & Harman/Kardon are transforming the car, the workplace and everywhere in between. We work hard, look for brilliance from all of our 30,000 employees and in return you can expect a career full of brilliant possibilities.  If you want to be part of a business offering industry-first features, innovation, superior sound technology and the guarantee that you'll never have a dull day - HARMAN could be the place for you!  

We are currently looking for a Sales Support Coordinator to join our team in Amsterdam. The Sales Support Coordinator is responsible for administrative processing of orders from order entry to invoicing, receipt, investigation and subsequent resolution of customer queries / issues for their customer base. He/she is responsible for the compilation and analysis of customer accounts, shipments, backorders etc and constant monitoring of and communication to customers. The coordinator is focused on providing premium service to customers of premium brands.
 

Your responsibilities:

 

  • Constant monitoring of and communication to customers regarding their orders status, shipment planning, documentation and scheduling
  • Close communication with our distribution centre & logistic partners regarding shipment planning, creation of customs documents etc.
  • Compilation and analysis of customer accounts, shipments and requirements
  • Order Entry in SAP, Open Order Management including resolving stock availability, pricing etc issues
  • Invoice creation in SAP, including Proforma creation and handling custom documents
  • Delivery Note Creation including manual POD creation, providing specific D.C. and carrier documentation
  • Entry of credit documents for customers, product return documents in SAP as well as the subsequent handling of the actual returns

 

Requirements:

 

Basic Qualifications:

  • Fluent  in English, written and verbally is a must
  • Bachelor’s Degree in Business Administration or a Commercial degree
  • Preferably previous experience in a similar role
  • Customer Service minded mentality
  • Ability to work effectively within a matrix environment
  • Experience with MS office suite, especially excel
  • Experience with SAP ERP and/or a similar ERP system is highly preferred

 

What you can expect:

 

  • Top notch employee discounts on Harman’s Consumer Audio products!
  • Competitive base salary plus a 13th month salary + other salary related benefits
  • 28 holidays per year
  • Highly valued commuter travel package, collective health insurance scheme & pension
  • Continuous learning opportunities through HARMAN University

 

Eligibility:

 

  • The position is for 40 hours per week and our office is based in Amsterdam

 

HARMAN (harman.com) designs and engineers connected products and solutions for automakers, consumers, and enterprises worldwide, including connected car systems, audio and visual products, enterprise automation solutions; and services supporting the Internet of Things.  With leading brands including AKG®, Harman Kardon®, Infinity®, JBL®, Lexicon®, Mark Levinson® and Revel®, HARMAN is admired by audiophiles, musicians and the entertainment venues where they perform around the world. More than 25 million automobiles on the road today are equipped with HARMAN audio and connected car systems. Our software services power billions of mobile devices and systems that are connected, integrated and secure across all platforms, from work and home to car and mobile. HARMAN has a workforce of approximately 30,000 people across the Americas, Europe, and Asia. In March 2017, HARMAN became a wholly-owned subsidiary of Samsung Electronics. HARMAN is an Equal Opportunity /Affirmative Action employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status.  HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. Looking for a challenge where your experience is valued? Come see what you can achieve as a leader with HARMAN!  (www.harman.com)


Job Segment: Sales Support, Distribution, ERP, SAP, Sales, Operations, Technology

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