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Electro-Acoustic & Audio Support Expert

Chicago, Illinois Job ID: 125663 Additional locations: Bellevue; Boston; Chicago; Costa Mesa; Dallas; Detroit; Los Angeles; New York; Northridge; Phoenix; Richardson; San Francisco; San Jose; Seattle
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A Career at HARMAN

As a technology leader that is rapidly on the move, HARMAN is filled with people who are focused on making life better. Innovation, inclusivity and teamwork are a part of our DNA. When you add that to the challenges we take on and solve together, you’ll discover that at HARMAN you can grow, make a difference and be proud of the work you do every day.

Additional Work Location(s) ​​​​​:Bellevue; Boston; Chicago; Costa Mesa; Dallas; Detroit; Los Angeles; New York; Northridge; Phoenix; Richardson; San Francisco; San Jose; Seattle

About the Role

The Electro-Acoustic & Audio Support Expert will be responsible for working with our consultant and engineering partners, integrators, our independent sales rep force, in addition to other teams within Harman to support the proper usage and deployment of Harman audio products while building trust in both our brands and culture. This role will focus primarily on Performance, Sports and Themed Entertainment projects but will also assist key customers with other system designs and technical support.

The person in this role will be part of a team effort to achieve annual revenue objectives consistent with HARMAN’s market position as the largest pro audio manufacturer in the world.

This role will report directly into the Senior Manager, Audio Partner BD and PAS Support Teams, North America Sales.

What You Will Do

  • Formulate preliminary designs, equipment packages, and pricing working with Harman teams to review audio designs and system bid proposals for technical accuracy and make recommendations as needed.
  • Work closely with other Harman sales teams, specifically our Control/Video and Lighting groups to facilitate Harman system designs and collaborating with product management, sales, marketing, and other internal teams on future products.
  • Support consultants, engineers, integrators and high-level end-users with audio system designs. Including system performance verification through the use of 3D acoustical modeling software.
  • Present educational content to system designers and coordinate and track projects with other Harman teams.
  • Support our integrators with on-site system commissioning and tuning as well as attend and support Harman during special marketing events like industry tradeshows and client engagements.

What You Need

  • 10+ years in the professional audio industry including audio system design with a consulting or MEP design firm, integrator or professional audio manufacturer, including experience with Performance, Theme Park and/or Sports project audio design experience required.
  • Project Management and/or Bid Estimating experience, teaching and/or client presentation experience.
  • Ability to read and understand construction documents, drawings and specifications.
  • Proficiency with 3D Acoustic modeling software, specifically EASE required, others a plus.
  • Strong communication and collaboration skills and self-motivation with the ability to be productive from a home-office environment.

What is Nice to Have

  • Strong knowledge base of all Harman audio offerings.
  • Experience with project and sales tracking software (CRM) a plus.
  • Microsoft Word, Excel, PowerPoint software understanding preferred.

What Makes You Eligible

  • Willingness to travel up to 15% or more at times within North America.
  • Willingness to work in a home-based capacity.
  • Any offer of employment is conditioned upon the successful completion of a background investigation and drug screen.
  • Any offer of employment for any position that requires use of a HARMAN or customer owned vehicle is contingent upon the applicant having a clean driving record, which will be evaluated and determined in Harman’s sole discretion; however, applicants may have no more than 4 active points for moving violations (issued by any motor vehicle agency), and applicants must have no references to operating a vehicle under the influence of controlled substances within the last 10 years.

What We Offer

  • Access to employee discounts on world-class HARMAN products (JBL, HARMAN Kardon, etc.)
  • Real-world work assignments and the opportunity to make an impact on our business
  • Opportunity to collaborate with talented teams across the organization
  • An inclusive and diverse work environment that fosters and encourages professional and personal development

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

HARMAN is an Equal Opportunity /Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or Protected Veterans status. HARMAN offers a great work environment, challenging career opportunities, professional training and competitive compensation. (www.harman.com)

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